Terms and Conditions

VERSION 1.4 (2024/06/08)

These Terms of Use (the ‘Terms’) apply to

• the websites https://www.fea-trading.com, https://doc.fea-trading.com, https://my.fea-trading.com, https://checkout.fea-trading.com
• any of the subdomains of it (the ‘Website’) and/or services offered by using the Website.

The Website is an official website of FEATrading OÜ, 16856677, Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145 (hereinafter referred as the ‘Company’) .

By accessing or using the Website and any services made available through the Website and affiliated websites, if any, (collectively, the ‘Services’), you (‘User’ and collectively with others using the Website ‘Users’) agree without any modifications to be bound by these Terms.

The Services are provided by the Company, and the terms ‘we,’ ‘us,’ and ‘our’ refer to this legal entity. The Company may change the scope of the Services or stop providing Services in entirety at any time.

Certain Services may be performed by different parties, including subsidiaries, affiliates or subcontractors of the Company, and in such event Company will notify you of the name of such service provider.

These Terms affect your legal rights and obligations, including your right to file a lawsuit in court. If you do not agree to be bound by these Terms, do not access or use the Services. The information made available on our Website may be altered or removed at any time without prior notice. Company reserves the right to change or modify the terms and conditions contained in these Terms, including but not limited to any policy or guideline of the Website, at any time and from time to time at its sole discretion without your prior consent. We will provide notice that a change has been made to these Terms by posting the revised Terms to the Website and changing the ‘Last Revised’ date at the top of the Terms and by emailing Users at their provided email addresses, or by any other means as determined by Company.

Subject to applicable law, the method of notification will be left to the Company’s sole discretion.

Using a particular form of notice in some instances does not obligate us to use the same form in other instances, unless the Company is duty bound to do so under any applicable law. Any changes or modifications will be effective immediately upon posting the revisions on the Website or at the instant that Company transmits the information to the Users (e.g. via email). These changes will apply at that instant to all then current and subsequent users of the Website. Your continued use of this Website acts as acceptance of such changes or modifications. If you do not agree to the Terms in effect when you access or use the Website, you must stop using it.

PREAMBLE

Company provides the Services related to manual, semi automated and fully automated trading applications and services around programming.

You agree to use the Services only for the purposes that are permitted by the Terms and any applicable laws, regulations or generally accepted practices or guidelines in the relevant Jurisdictions.

INTELLECTUAL PROPERTY AND COPYRIGHT OF FEEDBACK MATERIALS

All information, data and content of a graphic nature, any other subject matter recognized as intellectual property under any applicable laws available on our Website is the property of the Company and its related entities and affiliates.

You may not copy, duplicate, print or circulate the information of this Website without our prior written consent.

You acknowledge and agree that any materials, including but not limited to questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information or commentary you provide on our Website or one of our social media accounts, regarding Company or the Services (collectively, ‘Feedback’) that are provided by you, whether by email, posting to the Website or otherwise, are non-confidential and will become the sole property of Company.

Company grants you a non-exclusive, perpetual and non-transferable license to use the Website, solely for the purposes indicated herein and you shall have no right to resell or otherwise distribute any content of the Website.

CONFIDENTIALITY OF THE TRANSMISSION OF INFORMATION OVER THE INTERNET

The transmission of data or information over the Internet or other publicly accessible networks may not always be secure and is subject to possible loss, interception, or alteration while in transit. Accordingly, Company does not assume any liability for any loss or damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, including but not limited to transmissions involving the Website or email with Company containing your personal information. While Company will make all commercially reasonable efforts to safeguard the privacy of the information you provide to Company and will treat such information in accordance with Company’s Privacy Policy, in no event will the information you provide to Company be deemed to be, confidential, create any fiduciary obligations for Company, or result in any liability for Company in the event that such information is accessed by third parties without Company’s consent.

Company may disclose to third parties the fact that you are a client of the Company, the general nature of the service in which the Company has assisted you. Additional information on the Services supplied to you may be disclosed by the Company without your consent, if such information has entered the public domain before disclosure by the Company. The Company may use your trademark or logo in conjunction with permitted provision of information.

LIMITED LICENSE

Company grants you a limited, nonexclusive, non-transferable license, subject to these Terms, to access and use the Website, and the content, materials, information, and functionality available in connection therewith (collectively, the ‘content’) solely for information or other approved purposes such as as expressly permitted by Company from time to time. Any other use of the Website or content is expressly prohibited.

You will not copy, transmit, distribute, sell, resell, license, decompile, reverse engineer, disassemble, modify, publish, participate in the transfer or sale of, create derivative works from, perform, display, incorporate into another website, or in any other way exploit any of the content or any derivative works thereof, in whole or in part for commercial or non-commercial purposes. Without limiting the foregoing, you will not frame or display the Website or content (or any portion thereof) as part of any other website or any other work of authorship without the prior written permission of the Company.

If you violate any portion of these Terms, your permission to access and use the Website may be suspended and/or terminated immediately pursuant to these Terms. In addition, we reserve the right to avail ourselves of all remedies available at law for any such violation. ‘FEA Trading’ and all logos related to the Services or displayed on the Website are either trademarks or registered marks of the Company.

You may not copy, imitate or use them without Company’s prior written consent. You will not, nor will you authorize or encourage any third-party to

1. use the Services to upload, transmit or otherwise distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, contains viruses, or is otherwise objectionable as reasonably determined by Company;
2. use any robot, spider, other automated devices, or manual process to monitor or copy any content from the Services.

THIRD-PARTY CONTENT

Company, its affiliates, and its Users may provide third-party content on the Website and may provide links to web pages and content that are not owned or controlled by Company (collectively the ‘Third-Party content’) as a service to those interested in this information. Company does not control, endorse, or adopt any third-party content and makes no representation or warranties of any kind regarding the third-party content, including but not limited to its accuracy or completeness. You acknowledge and agree that the Company is not responsible or liable in any manner for any third-party content and undertakes no responsibility to update or review any Third-Party content. You acknowledge that your use of such third-party content is at your own risk. Your business dealings or correspondence with, or participation in promotions of, any third parties, and any terms, conditions, warranties, or representations associated with such dealings or promotions, are solely between you and such third parties. Company is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or promotions or as the result of the presence of such third-party content on the Website.

AFFILIATE COMMISSIONS AND INTRODUCING BROKER ACKNOWLEDGEMENT

As a user, you acknowledge and accept that this Website is partly financed by affiliate commissions from trading brokers. This means that when you click on links to various brokers on our Website and open a trading account, this can result in a commission that is credited to this site.

You understand and agree that FEA Trading OÜ acts as an introducing broker. An introducing broker is a company that introduces clients to brokerage firms for a fee.

The acceptance of these terms implies that you are aware of the financial model of our Website and the role of FEA Trading OÜ. It does not affect your rights or obligations as a user of our Website or services.

By continuing to use our services, you agree to these terms. If you do not agree, you must discontinue using our services. If you have any questions about these terms, please contact our customer service for further assistance.

APPLICABLE LAW AND JURISDICTION

You understand and accept that the relationship between you and Company shall be governed in all respects by the laws of the Republic of Estonia without regard to its conflict of law provisions. If any provision of these Terms is held to be invalid, void due to contradicting law or for any reason unenforceable, such provisions shall be struck out and shall not affect the validity and enforceability of the remaining provisions.

Any disputes arising out of this Agreement shall be settled in Harju County Court pursuant to the laws of the Republic of Estonia.

Any dispute arising out of or related to these Terms is personal to you and you hereby agree that such dispute will not be brought as a class arbitration, class action or any other type of representative proceeding. There will be no class arbitration or arbitration in which an individual attempts to resolve a dispute as a representative of another individual or group of individuals. Further, a dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

LIMITATION OF LIABILITY

Company does not assume any liability for damages or losses related to the Website, including the use of any information made available on the Website. The Company also shall not be held liable for the content of hyperlinks to Websites of third parties.

LICENSE AND SUBSCRIPTION MODIFICATIONS

If you choose to upgrade your subscription, you must acknowledge and accept that your previous subscription and its associated permissions will become obsolete. The terms and conditions, including the rights and privileges of your new subscription, will supersede those of the previous subscription. By proceeding with the upgrade, you agree to these terms.

If you choose to reactivate a subscription after cancellation, you must understand and accept that the terms and conditions of the reactivated subscription will apply. Any previous terms, conditions, or permissions associated with the subscription prior to cancellation will not be reinstated unless explicitly stated in the reactivation terms. By proceeding with the reactivation, you agree to these terms.

Please note that these modifications to the license and subscription are intended to provide clarity and protect both parties. It is important to read and understand these terms before making changes to your subscription. If you have any questions or concerns about these terms, please contact our customer service for further assistance.

PRODUCT LIMITATION

You must acknowledge and accept that the limitations of an application may change over time as part of our ongoing efforts to improve our services and meet the varying needs of our users. However, any changes in application limitations will not affect your current subscription. If you have an existing subscription, the limitations that were in place at the time of your subscription will remain the same for the duration of your subscription period. The acceptance of these limitations at the time of subscription is a condition of use.

An existing subscription does not imply the right to use new product limitations that may be introduced after the start of your subscription. If you wish to avail of new product limitations, you may need to modify your subscription or purchase a new one, subject to the terms and conditions applicable at that time. By continuing to use our services, you agree to these terms. If you do not agree, you must discontinue using our services and cancel your subscription. If you have any questions about these terms, please contact our customer service for further assistance.

AUTOMATIC CANCELLATION OF FREE SUBSCRIPTIONS UPON PAID SUBSCRIPTION ACTIVATION

As a user, you must acknowledge and accept that the initiation of a paid subscription for any product will result in the automatic cancellation of all free promotion subscriptions associated with other products that were granted as part of a promotional offer. The commencement of a paid subscription implies your agreement to transition from the promotional offer to the paid service. This transition is designed to ensure that you receive the full benefits and features of the paid product.

Please note that free subscriptions cannot be carried over or used in conjunction with a paid subscription. Each subscription is treated independently in terms of its benefits, features, and duration. By proceeding with a paid subscription, you agree to these terms. If you do not agree, you must not initiate a paid subscription and may continue to use the free promotion subscriptions until their expiry.

Please note that certain modifications to your subscriptions may result in the automatic cancellation of your previous subscription. This will initiate a new billing cycle from the day you decide to change your subscription. This is particularly applicable when you choose to upgrade to a higher-valued subscription. Upon successful upgrade, the lower-valued subscription will be automatically canceled and fully replaced by the new subscription, subject to its individual conditions.

SUBSCRIPTIONS REACTIVATION AND DISCOUNTS

Within your login area, we offer the feature to reactivate a recently canceled subscription. If you are still within an active billing cycle at the time of reactivation, you will receive a discount on your first payment. This discount will be proportional to the remaining period of the recently canceled subscription. Please note that our payment service provider requires a minimum charge of at least 1.00 Euro. Therefore, the actual discount provided may vary from this rule.

The reactivation feature is exclusively available within your dashboard. If you choose to resubscribe to the same product via the checkout page, it will automatically replace the existing subscription billing cycle without the option to obtain the discount as explained above.

Please be aware that a reactivated subscription is considered the start of an entirely new subscription, complete with its own conditions and billing cycle.

SUBSCRIPTION PRICING AND UPDATES

If the price of a subscription plan is updated, this won’t affect any existing subscriptions. In such cases, your subscription will continue at the original price. If you wish to take advantage of the new price and any possible included feature updates, you may need to cancel and resubscribe to the service. Price updates will not be announced prior to implementation.

For tick data subscription packages, the Company retains the right to modify the symbols available for download without prior notice or explanation. This could be due to the unavailability of tick data, discontinuation of certain data, or general changes in the symbols included. Therefore, the Company does not guarantee that the number of symbols available for download will remain constant throughout the subscription period. Users must acknowledge this condition. If a required symbol becomes unavailable, users may need to cancel their subscription or consider upgrading to a plan that includes the desired symbol.

TRADING TOOLS AND USER RESPONSIBILITY

Our products are designed to serve as tools to assist you in your trading activities. However, they do not guarantee any specific trading outcomes, whether positive or negative. All trading decisions, whether initiated automatically or manually, are made entirely by you.

Upon activating a product on a chart, you are giving full consent that you understand its function and the potential risks it may pose to your trading funds. Even though trades may be initiated automatically, the initial decision to use the product is made by you at the moment you accept the MetaTrader’s End User License Agreement.

Therefore, we cannot be held liable for any trading results.

REFUND POLICY

At FEATrading OÜ, we strive to offer the best possible services to our customers. We understand that there may be instances where our services may not meet your expectations. This refund policy outlines the circumstances under which we will provide a refund.

Subscription Cancellation

As a subscriber, you reserve the right to cancel your subscription at any given time. To do so, navigate to your dashboard and select ‘Subscriptions’ from the menu. Upon successful cancellation, you will not incur any charges for subsequent billing cycles.

We reserve the right to cancel your subscription at our discretion. This may occur if you fail to comply with the stipulated terms and conditions or end user license agreement. In such instances, we are not obligated to provide prior notification of the cancellation.

Please note that once your subscription is canceled, either by you or by us, you will not be charged starting from the next billing cycle. We encourage you to thoroughly review our terms and conditions to avoid any misunderstandings or unexpected subscription cancellations.

Refund

Due to the nature of our products and services, these cannot be returned. If you agree with the terms and conditions and the payment, it is therefore not possible to cancel the purchase and receive a refund.

Changes to the Service

We reserve the right to modify our service at any time. If you are not satisfied with any changes, your only recourse is to cancel your subscription. However, we will not provide a refund for any remaining days in your current billing cycle.

Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

COMMUNICATION

You agree and acknowledge that all agreements, notices, disclosures and other communications that Company provides pursuant to these Terms, may be provided in electronic form.

If you have any questions regarding these Terms, you are welcome to contact us by email at contact@fea-trading.com.